Careers / Administration

Branch Manager/DFW – Grapevine, TX 

Team Worldwide is looking to hire an experienced Branch Manager for our DFW team in Grapevine, TX!

 About Team

Team is a worldwide, yet locally-minded business with the resources to offer global control of our clients’ product movement. As a multi-year recipient of the Logistics Management Quest for Quality Award in Freight Forwarding, the Team Worldwide commitment makes every delivery like a trip around the corner—no matter where that corner is.

 Job Duties

The Branch Manager is responsible for the day to day management of the Dallas branch. This includes revenue growth, service, operations excellence and profit and loss (P&L) responsibility. Developing, mentoring and staffing the local team into a cohesive unit is one of the critical components of success. Additional areas of responsibility are detailed below.

Requirements

  • Revenue Growth – Goal is to achieve a revenue base averaging at least $500,000 of gross revenue per month of profitable business. Diversification of products (air, ocean, domestic, imports, exports and warehousing). Meet or exceed acceptable margins based on product portfolio.
  • Sales Team – Hire, manage and direct a productive sales team consisting of up to three logistics sales representatives, supported by an inside customer service team. Staffing options include base salary, sales incentive and 100% commissioned sales staff.
  • Operational Teams – Manage, train and coach an operational team and customer service team. All employees need to be trained in our proprietary operating system, provide pro-active communication (Internal & External) and be held accountable to Team’s policy and procedures. Departments need to operate as a cohesive unit.
  • Best of Class – As a corporately owned branch, the ultimate goal is to make sure DFW operates as best of class and shares best practices.
  • Work environment – Ensure a clean, properly organized, safe, healthy, professional, and Team branded facility for all personnel.
  • Collections – Ensure proper accounts receivable collections procedures are adhered to within corporate guidelines
  • KPIs – Drive key performance indicators to 95% of goal– improvement through a collaborative approach with all employees.
  • Cartage – Manage and operate cartage operation for both local business and network business.
  • Test Environment – as a corporate owned branch, the opportunity will exist for the branch to be used a “pilot” for new initiatives and programs. The approach needs to be open minded, willing to participate and innovative.

Reporting Structure

This position reports to the Director of Logistics Centers.

 Skills and Qualifications

  • Bachelor’s degree and 7-10 years of experience in logistics, international transportation, and/or freight forwarding (operations, sales or combination).
  • Proven track record in leading domestic and international operations and/or sales efforts.
  • Knowledge of applicable state, federal and international laws and regulations (Federal Maritime Commissions, Interstate Commerce Commission, customs, environmental, import/export, maritime, human resources).
  • Demonstrated strong leadership, business planning, financial analysis, negotiation, and customer satisfaction skills.
  • Demonstrated knowledge of effective organization and project management skills.
  • Ability to work effectively in a business environment characterized by complexity, ambiguity and rapid change.
  • Excellent change management skills.
  • Excellent interpersonal, communication and presentation skills (written and verbal)
  • Demonstrated ability to effectively resolve customer complaints and problems and restore or maintain business.

 Additional Information

This is not intended to be a comprehensive list of activities, duties or responsibilities that are required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

For more information, please contact careers@teamww.com.

Team Worldwide is an Equal Opportunity Employer.

 

Administrative Assistant- Winnsboro, TX

Team Worldwide is looking to add an Administrative Assistant to our team. In this role, the employee will have an opportunity to work with upper management, corporate staff, and branch owners. The employee will assist in several functions such as bid responses to key accounts, the sales process and decision making, and the development of new ideas around sales, marketing, and growing business with new business. This position will also assist in cultivating the relationship with branch management.

About Team

Team is a worldwide, yet locally-minded business with the resources to offer global control of our clients’ product movement. As a multi-year recipient of the Logistics Management Quest for Quality Award in Freight Forwarding, the Team Worldwide commitment makes every delivery like a trip around the corner—no matter where that corner is.

 Position Overview and Responsibility

  • Process and prepare customer letters, PowerPoint presentations, email communications and various customer/branch related sales focused functions.
  • Assist in the preparation of RFQs and RFPs.
  • Assist in travel, hotel and car rental arrangements.
  • Set up and coordinate sales conference calls to include managing the roster, confirming attendance, coordinating follow-up items, inviting guest speakers and submitting agenda items to the offices.
  • Collaborate with team members to ensure that the needs of the administrative team are met.
  • Assist with TeamNav updates including TeamTalk posts, event calendar posts and accuracy, and posts on Sales/Marketing tab.
  • Communicate with employees on webinars, how to training sessions, monthly calls, and other system-wide communication.

 Reporting Structure

Reports to the President of Team Worldwide.

Requirements and Qualifications

  • Strong computer skills: email, Microsoft Word, PowerPoint and Excel.
  • Strong communication skills: written oral, listening and interpersonal.
  • Effective business writing skills.
  • Ability to read and interpret written communications.
  • Ability to successfully handle multiple priorities.
  • Ability to creatively assemble multiple communications into a single document.
  • Ability to maintain a high level of confidentiality.
  • Ability to meet deadlines with quality content.

 Additional Information

This job description is not designed to be a comprehensive listing of activities, duties or responsibilities that are required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

For more information, please contact careers@teamww.com.

Team Worldwide is an Equal Opportunity Employer.